Monday, April 29, 2013

Week 9 - Complaints and requests




Textbook

Unit 6 - OK. No Problem!


Try reading this article:
http://blog.naver.com/kjd_iht?Redirect=Log&logNo=20186191573



Assignment

Make a conversation for each of the following topics.
CC = cabin crew
Pax = passenger

Topics:
1. boarding pass
2. seat belt
3. carry-on baggage
4. noise
5. food

68 comments:

  1. Example

    Mike Andrews - 2012291000

    1.
    CC - Can I please see your boarding pass?
    Pax - Yes, I'll take it out right now. Here you are.

    2.
    ....

    3.
    .....

    4.
    ....

    5.
    ....

    ReplyDelete
  2. This comment has been removed by a blog administrator.

    ReplyDelete
  3. 정유빈 - A 2011291039

    1. boarding pass
    CC - Hello. Can I please see your passport and boarding pass?
    Pax - Wait a minute. Oh my god. I lost my boarding pass ..
    CC - Really? Sorry, Please take your boarding pass with you.
    Pax - Yes, I'll look again and find.
    Ah, I'll take it out right now. Here your are.

    2. seat belt
    CC - The seat belt sign on. Please fasten your seatbelt.
    Pax - Oh, sorry. I didn't hear the announcement.

    3. carry-on baggage
    CC - Do you have any bags to check?
    Pax - Yes, I have one.
    CC - Please put your baggage here.
    Pax - Okay.
    CC - Here is your baggage claim tag.
    Have a nice flight.

    4. noise
    CC - Can I help you?
    Pax1 - I can't pay attention to anything in noise places.
    That mother is too lenient with her noisy children.
    CC - Oh I'm so sorry. Wait a minute.
    .....
    CC - I'm so sorry. Could you be a little quiter?
    Pax2 - Oh sorry. Sure.
    CC - Thank you so much. Can I heip you?
    Pax2 - That's all right. I just need a blanket.
    CC - Okay. I'll be back in a minute.

    5. food
    Pax - I missed my meal. Can I have it now?
    CC - Sure. Beef or Korean food "Bibimbab".
    Pax - What "Bibimbab" ?
    CC - It is a very health dish. It is rice mixed with meat, vegetables, egg and shili pepper paste 'gohujang' with Korean soup "Miyukgook".
    Pax - Oh! Bibimbab, please.
    CC - And what would you like to drink?
    Pax - I'd like Sprite
    CC - Here you go. Enjoy your dinner.

    ReplyDelete
  4. kim soo hyeon-2012291014

    1.boarding pass
    CC-May I see your passport, please?
    Pax-Here you are.
    CC-Here it is.

    2.seat belt
    CC-Can I please fasten your seat belt?
    Pax-Okay.CC-Thank you.

    3.carry-on baggage
    CC-Do you have any baggage to check in?
    Pax-No, I`ll carry this on board.

    4.noise
    CC- Excuse me, please be quiet on the airport.
    Pax-oh, sorry.
    CC-Thank you, May I help you?
    Pax-No, Thank you.

    5.food
    CC-Would you like beef or chicken?
    Pax-I don`t feel like eating now. May I have it later?
    CC-Okay

    ReplyDelete
  5. 1. boarding pass
    CC- Hello!
    Can I please see your boarding pass?
    PX- yes, here you are.
    CC- Oh, Excuse me your boarding gate is not here.
    PX- Oh, really? Thank you.

    2. Seat belt
    CC-May I you fasten your seat belt, please.
    PX- Oh, I'm sorry. I miss it. Thank you.

    3. Carry-on baggage
    CC-Excuse me, your baggage is overweight.
    So you pay extra charge.
    PX-really? Ok! here you are!

    4. Noise
    Mother- Ji seon! Can you turn the music down?
    very noise!!
    Ji seon- oh! I'm sorry.
    I didn't know music is so loud.

    5. Food
    PX-Excuse me, This food is not my order!
    CC-oh, I'm sorry. I'll check right now.
    PX- okay. hurry up please.

    ReplyDelete
  6. 1. Boarding pass
    CC; Hello, passenger. Can I please see your boarding pass?
    PAX; Sure, Here you are.
    CC; Thank you. That's it.

    2. Seat belt
    CC; Excuse me sir. Can I fasten your seat belt please?.
    PAX; Sorry! I missed. I fasten seat belt now.

    3. Carry on baggage
    CC; Excuse me, passenger. Do you have any baggage to check in?
    PAX; No. I'll take this on board.

    4. noise
    PAX; Here, Miss Kim!! I too cocentrate on my business to loud!!
    That children is very loudly cry.
    CC; Sorry, sir. I apologize for inconvinience of your business.
    I'll pay attention to children.
    Please call me whenever you need my help.
    Have a good flight.

    5. Food
    PAX; Miss Kim, This is not my order.
    CC; Sorry, passenger. I check again now.

    CC; Excuse me,sir. You ordered beef steak.
    Sorry, I change your food now.
    PAX; Okay. I'm very hungry.
    CC; Here you are. Please call me whenever you need my help.
    Have a good meal.


    ReplyDelete
  7. 1. Boarding pass
    CC:Hi,sir. May I see your passport?
    PX:Yes, I'll take it out right now. Here you are.
    CC:Thank you very much. Have a nice day.

    2. Seat belt
    CC:Excuse me, Would you mind fastening your seat belt?
    PX:I don't like fastening the seat belt.
    CC:I am sorry, but it's for your own safety.sir
    PX:Oh i see, I'll fasten my seat belt right now.

    3. Carry on baggage
    CC: Sir, your baggage is overweight. You need to pay overcharge.
    PX:Oh,I am sorry. I don't realize that it's overweight.
    How much i pay?


    4. noise.
    CC:would you keep your voice down? there are many people sleeping in the airplane.
    PX(kid):I'm sorry. I promise i'll be quiet in flight.



    5.Food
    PX: My airline food is cold, so I don't want to eat this food.
    CC:I'm really sorry, I'll give a new one right away

    ReplyDelete
  8. 1. boarding pass
    CC: Hello! Excuse me can I check your passport?
    PX: Here you are.
    CC: Thank you~ Have a great trip

    2. seat belt
    CC: Excuse me sir. Would you fasten your seat belt please? Our plain have a turbulence.
    PX: Oh! I'll fasten my seat belt right now.
    CC: Thank you.

    3. carry-on baggage
    CC: Do you have any baggage to check?
    PX: Yes. I want to this and this..
    CC: Please put on here. We must to check your baggage' weight.
    PX: Ok!
    CC: Oh.. your baggage is overweight. You must have charge.
    PX: How much I have to pay?

    4. noise
    PX: Cabin Crew!!!! They too noise, I can't sleep in here!!
    CC: Oh. I'm sorry I'll go to there and say attention.
    .......
    CC: Excuse me. Please could you speak softely?
    PX: Oh. I'm sorry.

    5. food
    CC: Excuse me. Would you like beef or Bibimbob?
    PX: Bibimbob please.
    CC: Here. Is it Bibimbob?
    PX: No. It is not bibimbob. It' not I ordered.
    CC: Oh. I'm sorry. I'll give you quickly.

    ReplyDelete
  9. This comment has been removed by the author.

    ReplyDelete
  10. 1. boarding pass
    CC - Hello. Can I please see your passport and boarding pass?
    Pax - Yes, Here you are.
    CC - okay. I checked it you can go. Have a safe journey.
    Pax - Thank you for your help.


    2. seat belt
    CC - We will be passing through turbulence, so please fasten your seatbelt.
    Pax - Oh, cabin I need to go to the restroom..I have to go potty now. I can't wait.
    CC - Sorry sir, for your safety can you wait little bit time?
    Pax - Ah.. The only game in town okay I will wait.

    3. carry-on baggage
    CC - Excuse me sir. Do you have any baggage to check in?
    Pax - Yes, I have two.
    CC - Please put your baggage here.
    Pax - Okay. But It's too heavy. Can I get a hand with my baggage?
    CC - Oh yes. Have a nice flight.
    Pax - Thank you for help.

    4. noise
    CC - Yes sir. Can I help you?
    Pax - I can hear a strange noise coming from the engine. It's all right?
    CC - Oh I'm so sorry. Wait a minute please. I will check and ask to captain.
    Pax - Ok.
    CC - passenger I'm sorry for your inconvenience. I checked list and our flight is safety. So you don't have to worry about this noise anymore.
    Pax - Whew..Thank you!!
    CC - Okay. Feel free to call me back. Have a nice flight.

    5. food
    Pax - Excuse me, This food is not my order.
    CC - Oh. I'm so sorry sir. Can you tell me about your order please?
    Pax - Ha.. I'm a vegetarian. I can't eat this meal..give me "Bibimbap" without any meat.
    CC - Sorry sir... Okay and what would you like to drink?
    Pax - No thank you.
    CC - Yes, then I will bring meal right now .

    ReplyDelete
  11. Topics:
    1. boarding pass
    cc- would you show me your boarding pass?
    pax- here you are.
    cc- thank you. your seat number is R30.

    2. seat belt
    CC- Excuse me sir. Would you fasten your seat belt please? Our plain have a turbulence.
    PAX- Oh! I'll fasten my seat belt right now.
    CC- Thank you.

    3. carry-on baggage
    CC- Do you have any baggage to check in?
    Pax- No, I`ll carry this on board.

    4. noise
    cc- yes sir. may I halp you?
    PAX- They too noise, I can't sleep in here!!
    CC- I'm sorry. I promise i'll be quiet in flight.

    5. food
    CC- Excuse me. Would you like beef or fish?
    PAX- fish please.
    CC- yes. have a good dinner.

    ReplyDelete
  12. 김현교 - 2012291068

    1. boarding pass
    CC: Good afternoon. May I see your boarding pass?
    Pax: Here it is.
    CC: Thank you. Wait a minute, please.
    Pax: Please hurry up.

    2. seat belt
    CC: Excuse me. We're going to take off. Fastening your seatbelt, please.
    Pax: Sorry, I miss it.
    CC: Thank you. Have a nice flight.

    3. carry-on baggage
    CC: How many pieces of baggage would you like to check?
    Pax: One, please.
    CC: Could you put it on the scale, please?
    Pax: Sure.

    4. noise
    Pax: The sound of the announcement is too big.
    CC: I'm sorry. I'll be quiet.
    Pax: I can't concentrate on my movie.
    CC: I'll pay attention not to happen the same things again.

    5. food
    Pax: Look at this. How did I a hair get in my beef.
    CC: oh, I'm sorry, sir. I'll get your another beef.
    Pax: Bring it to me quickly!
    CC: Thank you for waiting, sir. Here's your beef. I'm terribly sorry.

    ReplyDelete
  13. 1. boarding pass
    CC- Hello sir. Could you show me your boarding pass?
    PAX- Yes, Here it is.
    CC- Okay. No problems. Here you are.

    2. seat belt
    CC- Excuse me sir. Please fasten your seatbelt right now.
    PAX- Why? I want to go to the bathroom!
    CC- I'm sorry but This is for your safety. Please wait.
    PAX- Oh, my goodness. I got it.

    3. carry-on baggage
    CC- Do you want to carry your baggage?
    PAX- No, I'm OK. This is airplane baggage.

    4. noise
    CC- Excuse me sir. Would you please your voice down a little? Many others are all asleep.
    PAX- Oh really? I didn't know that. I'll be careful.
    CC- Oh, Thank you so much sir.

    5. food
    CC- Would you like beef or fish dishes?
    PAX- Oh my god. I'm Vegetarian. Do not have Bibimbap?
    CC- Oh I'm sorry sir. Bibimbap is not included in the cabin today. But, I will make Bibimbap through extra salad for you. Are you OK?
    PAX- Oh! You are so kind! I'm OK. Thank you very much.

    ReplyDelete
  14. 1. boarding pass
    CC- Can I please see your boarding pass?
    PAX- Yes, I'll take it out right now. Here you are.
    CC- Thank you sir. Have a good trip.

    2. seat belt
    CC- Excuse me sir, would you fasten your seat belt please?
    Our flight will be taking off soon.
    PAX- Ok, I'll fasten my seat belt right now.

    3. carry on baggage
    CC- Excuse me sir, your baggage is over weight.
    PAX- Do I have to pay an extra charge?
    CC- Yes, sir. It is heavier with 6kg
    so, You have to pay the extra charge.

    4. noise
    ( A paasenger presses the bell...)
    CC- Can I help you, sir?
    PAX- Yes,The baby siting on the second line cries
    continuously. So, I cann't sleep.
    CC- I'm sorry sir. I'll take care of that now.
    PAX- Thank you.

    5. food
    PAX- Hey! This tastes too spicy.
    CC- I see, I'll bring more cold water.
    PAX- OK.
    CC- If you need anything, please press the button.

    ReplyDelete
  15. 1.Boradingpass
    cc:welcome,please can i see your boarding pass
    px:okay. I'll show you my borading pass right now
    cc:Thank you.
    Have a goos flight.

    2.Seatbelt
    cc:Excuse me sir.
    please fasten your seatbelt.
    our flight taking off now
    px :oh,okay
    I'll fasten my seat belt.
    cc:Thank you.

    3.carry-on baggage
    cc:Excuse me
    Do you have any baggage to check in?
    px:yes I have three.
    cc:okay.
    please put down your baggage here.
    px:Okay.
    please help me.
    my baggage is very heavy.
    cc:No problem.

    4.noise
    px:Excuse me
    it is very noisy
    I can't concentrate on my work
    cc: sorry sir
    I can check it.
    Px:hurry up please.


    5.food
    cc:which do you like to eat meat or seafood?
    px:um...I would like to eat meat.
    cc:sorry sir.
    It doesn't offer any more
    px:No problem. I also like to seafood.
    cc:Thank yoy sir.
    Have a good meal




    ReplyDelete
  16. 1.boarding pass
    CC Excuseme. Can I see your boarding pass?
    PX Why?
    CC I'd like to check your seat.
    PX Here you are
    CC Thank you for your cooperation.
    PX Your welcome

    2.seat belt
    CC We will be passing through turbulence, so please fasten your seatbelt.
    PX I don't want to do it. I feel uncomfortable.
    CC Sorry sir. For your safety, Can you fasten your seatbelt. it is imfortant.
    PX Ah.. Yes. I think I have to do it right now.
    3carry-on baggage
    CC Excuse me sir. Your baggage is over weight. You have to pay an extra charge.
    PX How much is it over weight?
    CC It is 6kg over than allowance extent
    PX OK. I'll charge it.

    4.noise
    CC May I help you? Sir?
    PX Yes. I think there is a baby crying .
    CC Oh.. I am sorry. I will take care of that now.
    PX Thank you.

    5. Food
    PX Hey. There is a hair on my food. It is disgusting.
    CC Oh. I am sorry I'll change new food right now.
    PX I feel annoying..
    CC I'll take care of it more and I 'll offer a best service for you.
    PX OK, I see.

    ReplyDelete
  17. 1.Boarding pass
    C-Can I show your passport, please?
    P-Wait a minute, Oh,here it is.
    C-Thank you. There is your seat.
    P-Thank you.

    2.Seat belt
    C-Passenger,please fasten your seat belt.
    P-Oh, I mised it. Thank you.

    3.Carry-on baggage
    C-Excuse me, your baggage is overweight.
    P-Oh, really? ok, Where am I go?
    C-Please go to check-in counter.

    4.Noise
    C-Can I help you?
    P-I can't concentrate on my work.Because the baby is crying.
    So noisy!
    C-Oh,sorry, I'll be back in a minute.

    5.Food
    P-Excuse me, this food is not my order. Can I change it?
    C-Oh, I'm sorry, it's my mistake. I will change your food, right
    now.

    ReplyDelete
  18. 1.boarding pass
    CC:May I see your boarding pass, please?
    PX:here you are
    CC:thank you.
    px:Your welcome

    2.seat belt
    CC:fasten your seat belt, please.
    PX:why?
    CC:I'm sorry, sir. but i must ask you to fasten your seat belt for taking off. It's for your own safety, sir.
    PX:Oh, I see. thank you.
    CC:MY pleasure.

    3.carry-on baggage
    CC-Do you have any baggage to check in?
    Pax-No, I`ll carry this on board.

    4.noise
    CC:Excuseme. passenger.Could you keep it down? Many passenger are all seelp.
    px:oh. I don't know. be careful
    CC:Thank you.
    px:Your welcome

    5.Food
    PX:cabin crew?
    CC:May I help you?
    PX:I have a terrible thirst.
    CC:Would you like something to drink?
    PX:yes, I'll have coffee.
    CC: Okey. wait for a minute

    ReplyDelete
  19. 1.boarding pass
    CC : Excuseme sir. Can I check your boarding pass?
    PX : Okay. Wait a minute.
    CC : Thank you, sir. Have a nice trip.
    PX : Your welcome.

    2.seat belt
    CC : We will be landing shortly sir, so fasten your seatbelt please.
    PX : oh, yes. Wait a few minute.
    CC : Sorry sir. Please fasten your seatbelt right away.
    PX : hum, Okay. I'll fasten my seatbelt right away.
    CC : Thank you sir.

    3carry-on baggage
    CC : Excuse me. It looks so heavy. May I pick up your baggage?
    PX : Oh, Thank you very much. You are so kind.
    CC : No. Thank you. Have a good flight.

    4.noise
    PX : Hey! It is very loud. I can't sleep. What's the problem?
    CC : Oh, Sorry sir. I will check the noise.
    PX : Solve the problem as soon as possible.
    CC : Okay. Sorry sir.

    5. Food
    PX : Excuse me sir. Which do you want fish or bibimbab?
    CC : Um.. I can' choose one. Please recommend one. Which one more delicious?
    PX : I think bibimbab is more delicious. Because bibimbab is Korea traditional food.
    CC : Oh really? I'll take bibimbab.
    PX : Yes. Enjoy your meal.

    ReplyDelete
  20. 2012291069 한다솜

    1. boarding pass

    CC : Excuse me. Can I see your boarding pass?
    PW : okay sure. Here you are.
    CC : okay, That is checked. have a good time.
    PW : Thank you.

    2. seat belt

    CC : Hello Ladies and Gentlemen. Please fasten your seatbelt.
    PW : oh.. I really don't like this.
    CC : oh sir, you have to do seatbelt.
    PW : seatbelt is too tight.
    CC : In that case, I'll help you sir.

    3. carry-on baggage

    CC : Excuse me, sir. Do you have a baggage?
    PW : Yes. I have a one bag.
    CC : Can I check the weigh please?
    PW : sure. here you are.
    CC : oh, sir. This baggage exceed the standard. so you have to pay extra charge.
    PW : oh~ really? okay I'll pay my account.

    4. noise

    PW : cabin crew!!! What is the noise? I can't sleep anymore!!
    CC : oh, I am sorry for inconvenience. I'll check the problem. Wait a minute please.
    PW : okay, please solve a problem quickly.
    CC : oh, I'm sorry sir. The baby is cry with pain. So I request your consideration.
    PW : okay I'll do my best.

    5. food

    PW : hey! what is this? there is a hair my in-flight meals.
    CC : oh! I'm really sorry for inconvenience. I'll solve the problem quickly.
    PW : I feel too terrible. What should you do???
    CC : I'll change the in-flight meals. I apologize for the inconvenience.

    ReplyDelete
  21. 2012291031 이혜진

    1.boarding pass

    CC-Good morning sir, welcome abroad. May I see your boarding pass, please?
    PX-Just a moment. Here it is.
    CC-Thankyou, sir. Have a good flight.

    2.seat belt

    CC-Excuse me. Would you mind fastening your seat belt?
    PX-Oh, i forgot. Thank you.

    3.carry-on baggage

    CC-Exuse me. Your baggage exceeds the amount allowed per passenger.
    PX-Oh, This is my wife's baggage.
    CC-Oh, I'm Sorry. May I help with your belongings?
    PX-That's okay.

    4.noise

    PX-Hey, It's too noisy. Please tell them to be quiet!
    CC-I'm sorry for the inconvenience. I'll pay attention to them.

    5.food

    PX-Hey, This food is not my order.
    CC-Oh, I'm sorry for my mistake. I'll change it quickly.

    ReplyDelete
  22. 1. boarding pass
    CC : May I see your passport and boarding pass?
    PAX : OK. Here you are.
    CC : Thank you. Have a nice trip.

    2. seat belt
    PAX : Could you tell me how to fasten this seat belt?
    CC : sure, I will help you.
    PAX : Thank you.

    3. carry-on baggage
    CC : Please put your carry-on baggage on the overhead bins.
    PAX : Oh, My bag is so heavy!
    CC : Excause me, sir. May I help to raise your bag?
    PAX : Thank you.

    4. noise
    PAX : It's very noisy in this cabin. I can't rest.
    CC : I'm sorry sir. I'll give them a warning.
    PAX : Thank you.

    5. food
    PAX : This beef is too greasy. Do you have some gochujang?
    CC : Sure, I'll bring it back.
    PAX : Thank you.

    ReplyDelete
  23. 1. Boarding pass
    CC : Hello, passenger. Can I check your boarding pass?PAX: Sure, Here you are.
    CC: Thank you for your cooperation.
    PAX: You're welcome.
    2. Seat belt
    CC: Excuse me sir. Can I fasten your seat belt please?
    now, our flight taking off.
    PAX: Sorry! I missed. I fasten seat belt now.
    3. Carry on baggage
    CC: Excuse me, passenger. Do you have any baggage to check in?
    PAX: Thank you very much. here you are.
    4. noise
    PAX: Hey, It is very loud. That children is very loudly cry.
    I can't sleep.
    CC:Oh, Sorry sir. I'll pay attention to children's parents. Please call me whenever you need my help.
    5. Food
    CC: What do you like to eat seafood of meat?
    PAX: um..I would like to eat seafood. I'm very hungry.
    CC: Here you are. Please call me whenever you need my help. Have a good meal.

    ReplyDelete
  24. 2012291018 정진수

    1. Boarding pass

    CC: Hello, may I see your passport please?
    PX: Yes, here you are.
    CC: Thank you very much.


    2. Seat belt

    CC: Excuse me, can I fasten your seat belt please?
    PX: Oh, sorry. I fasten seat belt now.


    3. Carry-on baggage

    CC: Do you have any baggage to check in?
    PX: No, I'll carry this on board.


    4. Noise

    CC: Excuse me, would you please your voice down please?
    PX: Oh, sorry.
    CC: Thank you. May I help you?
    PX: Yes, water please.
    CC: Ok, wait a minute.


    5. Food

    CC: This food is not my order.
    PX: Sorry sir. I check again now.

    ReplyDelete
  25. A 2012291013 양유진
    1. CC- Can i please see your boarding pass?
    PAX-Yes. Here you are.
    CC- Thanf you.
    2.CC-Please put your seat back upright, and fasten your seat belt.
    PAX-Could you tell me how to fasten this seat belt?
    CC-Ofcourse. I will help you right now.
    3. PAX-Where should i put my carry-on baggage.
    CC-Please put your carry-on baggage on the overhead bins?
    4. PAX- Anything doing? Why is it so noisy?
    CC-The baby is crying. I'm so sorry.
    PAX-It is natural for a baby to cry. That's okay.
    CC-Thank you for your understanding.
    5. PAX- This food is not my order.
    CC- I'm sorry. My mistake. I will change your food right.

    ReplyDelete
  26. 1. Boarding pass
    CC - Welcome! Can I check your boarding pass?
    Pax - Sure, here it is.
    CC - Thank you.

    2. Seat belt
    CC - Excuse me. Please fasten your seat belt because of safty.
    Pax - Ah! Ok, I will fasten my seat belt right now.
    CC - Thank you passenger!

    3. Carry-on baggage
    Pax - Excuse me, my baggage is too heavy. Can you help me?
    CC - Of course, I will help you!

    4. Noise
    Pax - Excuse me, I can not sleep because that students are very noisy.
    CC - Oh, I'm sorry about that. I will tell to students 'Please be quiet.'.
    Pax - Thank you.

    5. Food
    CC - Excuse me, Which do you like to eat fish or chicken?
    Pax - I'd like to eat chicken.
    CC - Here you are.
    Pax - Thank you very much!

    ReplyDelete
  27. 2012291055 주민지

    1. Boarding Pass
    cc Hello! May I please see your boarding pas
    px Ok. Here you are.
    cc Thank you.

    2.Seat Belt
    cc Excuse me,Would you fasten your seat belt please?
    px Oh I am sorry. I fasten my seat belt right now.
    cc Thank you.

    3.Carry-on Baggage
    cc Do you have any baggage to check in?
    px No,I will carry this on board.

    4.Noise
    px I can't sleep because they too noise.
    cc Oh sorry. I will check there.

    5.Food
    cc Would you like beef or fish dishes?
    px um.. I want to beef.
    cc Here it is. Have a nice meal time~

    ReplyDelete
  28. 1. bording pass
    CC-Hi, May I please see your boarding pass?
    PAX-Sure, Here it is
    CC-Thank you. Have a nice day.

    2. seat belt
    CC-Excuse me Sir. we wil be passing through turbulence,
    Please your seat belt.
    FAX-Really? I'll fasten my seat belt right now.
    CC-Thank you

    3. carry-on baggage
    CC-Excuse me, do you have baggage to check in?
    FAX-Yes, I have.
    CC-Then, do you another baggage?
    FAX-Oh! yes,but I'll carry this baggage.

    4. noise
    CC-Can I help you?
    PAX-I can't take a rest to cry there baby.
    CC-Oh I'm sorry. I will take care of that now.
    Fax- Thank you.

    5. food
    CC-Excuse me Sir, Which do you want seafood or meat?
    FAX- Well, I want some beaf.
    Do you have?
    CC-i'm sorry but I have delicious pork.
    FAX-Oh, then bring it to me.
    CC-Here it is, H ave a good meal.
    FAX- Thank you.

    ReplyDelete
  29. 1. boarding pass
    CC : Excuse me. May I see your boarding pass, please?
    Pax : Just a moment. Here it is.
    CC : That is checked. Have a good flight.
    Pax : Thank you.

    2. seat belt
    CC : Excuse me. Please fasten your seatbelt.
    Pax : Sorry, I miss it. I'll get right on it.
    CC : Thank you.

    3. carry-on baggage
    CC : Please put your carry-on baggage under the seat in front of you.
    Pax : Okay. Here it is.
    CC : Excuse me. Your baggage exceeds the amount allowed per passenger.
    Pax : Oh, really? I'm Sorry.

    4. noise
    Pax : It's too noisy. Please tell them to be quiet!
    CC : Oh, I'm sorry for the inconvenience.
    Pax : Okay, please solve a problem quickly.

    5. food
    Pax : Hey, there is a hair in my meal.
    CC : Oh, I'm sorry. I'll get your another meal.
    Pax : I feel too terrible. Bring it to me quickly!
    CC : I'm sorry. Just a moment. Here it is. Thank you for waiting, Here's your meal.

    ReplyDelete
  30. 1.boarding pass
    CC:May I see your boarding pass, please?
    PX:here you are
    CC:thank you.


    2.seat belt
    CC:fasten your seat belt, please.
    px Oh I am sorry. I fasten my seat belt right now.
    cc Thank you.


    3.carry-on baggage
    CC-Do you have any baggage to check in?
    FAX-Yes, I have.
    CC-Thank you

    4.noise
    CC:Excuseme, Could you keep it down. Because many passengers sleep
    px:oh. I'sorry be careful
    CC:Thank you.

    5.Food
    CC - Excuse me, Which do you like to eat beef or chicken?
    Pax - I'd like to eat beef.
    CC - Here you are.
    Pax - Thank you

    ReplyDelete
  31. 2012291057 홍유나

    1. boarding pass
    CC - Good morning. Welcome to Asiana airline.
    May I see your boarding pass?
    Pax - Yes, here you are.
    CC - Thank you. Your seat number is 5F. Please take a the aisle to the right.
    Pax - Thank you
    CC - You're welcome. Have a nice flight.

    2. seat belt
    CC - Excuse me, sir. Would you fasten your seat belt, please?
    we'll landing shortly.
    Pax - Oh, sorry. Thank you for speaking.

    3. carry-on baggage
    CC - Do you have any help?
    Pax - Yes, could you help me with these luggage?
    CC - Sure.
    Pax - Thank you.
    CC - You're welcome. If you need any help, just let me know.

    4. noise
    CC - Excuse me, sir. Many passengers are sleep. Would you keep your volum down?
    PAX - Oh, really sorry. OK!
    CC - Thank you so much:-)


    5. food
    CC - Excuse me, sir. Today meal is Western food and Korean food.
    which do you want?
    Pax - Korean food please.
    CC - What would you like to drink?
    Pax - Umm... just water please.
    CC - Here you are. Have a good meal.

    ReplyDelete
  32. 박혜선-B반 2012291042

    1. boarding pass

    CC - Welcome! Can I check your boarding pass?
    PAX - Sure, here it is.
    CC - Thank you.


    2. seat belt

    CC - Excuse me Sir. we wil be passing through turbulence, Please your seat belt.
    FAX - Really? I'll fasten my seat belt right now.
    CC - Thank you


    3. carry-on baggage

    CC - Excuse me, passenger. Do you have any baggage to check in?
    PAX - Thank you very much. here you are.


    4. noise

    CC - Can I help you?
    PAX - Excuse me, I can not sleep because that students are very noisy.
    CC - Oh, I'm sorry about that. I will tell to students 'Please be quiet.'.
    PAX - Thank you.


    5. food

    CC - Excuse me. Would you like beef or chicken?
    PAX - Chicken please.
    CC - Yes. have a good dinner.

    ReplyDelete
  33. This comment has been removed by the author.

    ReplyDelete
  34. 1. boarding pass
    CC; Excuse me. Can I please see your boarding pass?
    PAX; Sure, Here you are.
    CC; Thank you.

    2. seat belt
    CC : Excuse me. Please fasten your seatbelt.
    PAX Oh I am sorry. I fasten my seat belt right now.
    CC: Thank you.

    3. carry-on baggage
    CC: Excuse me. Do you have any baggage to check in?
    PAX: Yes I have.
    CC: Please put your baggage here.
    PAX: Okay.
    CC: May I pick up your baggage?
    PAX: Oh! really, thank you very much.

    4.noise
    PAX: Excuse me. It is very noisy. I can’t sleep any more.
    CC: I’m sorry. I can check it.
    PAX: Ok. Hurry up.

    5.food
    CC: Which do you like to eat beef or chicken?
    PAX: Beef please.
    CC: Is there anything else you need?
    PAX: Red wine please.
    CC: Yes. I bring it right away.

    ReplyDelete
  35. 오샛별 - 2012291010

    1. boarding pass
    CC - Can I please see your boarding pass?
    Pax -Here it is.
    CC - That is checked. have a good filght.
    Pax - Thank you.

    2. seat belt
    CC - Excuse me. Please fasten your seatbelt.
    Pax - Ok. I'll get right on it.

    3. carry-on baggage
    CC - My baggage is too heavy. Can you help me?
    Pax - Ok. I'll help you
    CC - Thank you.
    Pax - You're welcome.

    4. noise
    CC - Would you keep your voice down? Many others are all asleep.
    Pax - Oh,I am sorry.

    5. food
    CC - Would you like beef or fish dishes?
    Pax - Beef please.
    CC- Ok. here you are.
    Pax- Thank you.

    ReplyDelete
  36. 1. boarding pass
    C-Excause me.?could you show me your boardingpass?
    P-sure ,here it is!
    C-thank you

    2. srat belt
    C-Please gasten your seatbelt
    P-sorry,It to totally slipped mymin

    3.carry on baggage
    C-Do you have any baggage check ?
    P-Yes,I have
    C-ok. wait a minute

    4.noise
    C-Excauseme most of passengees are sleep, would you keep your voice
    P-sorry,I don't know that


    5.food
    C- Do you something to drink?
    P-yes, I want some Orange juice
    C-here you are

    ReplyDelete
  37. 2012291048 안은미

    1.boarding pass
    CC-Hi, Can I please see your boarding passPax?
    Pax-Sure, here you are.
    CC-Thank you.

    2.seat belt
    CC-Can I fasten your seat belt please?
    Pax-Oh,Ok!I'll fasten my seat belt right now.

    3.carry-on baggage
    CC-Do you have any baggage to check in?
    Pax-Yes,I have. Here it is.
    CC-Okay.

    4.noise
    CC-Excuse me, Would you please your voice down a little?
    Pax-Oh,I'm so sorry.
    CC-Thank you. May I help you?
    Pax-No,Thank you.

    5.food
    CC-Which do you like to eat seafood or meat?
    Pax-um...I would like eat meat.
    CC-Ok. Here you are.


    ReplyDelete
  38. 1. Bording pass
    CC- hello~ May I please see your boarding pass?
    PAX- Sure, Here it is.
    CC- Thank you.

    2. Seat belt
    CC- Excuse me. Please fasten your seatbelt.
    FAX- Okey. I'll fasten my seat belt right now.
    CC- Thank you.

    3. Carry-on baggage
    CC- Excuse me, do you have baggage to check in?
    FAX- Yes, I have.
    CC- Then, do you have another baggage?
    FAX- Yes,but I'll carry this baggage.

    4. Noise
    CC- Excuse me sir. Would you please your voice down please?
    PAX- Oh! really sorry. I'll be careful.
    CC- Thank you.

    5. Food
    CC- Excuse me Sir, Which do you want seafood or meat?
    FAX- Well, I want some beaf. Do you have?
    CC- Here it is.
    FAX- Hey, This food is not my order.
    CC- Oh! Really sorry sir. I'll change your meal now.
    FAX- Thank you.

    ReplyDelete
  39. 1. Boarding pass
    CC: Hi, passenger. Can I please see your boarding pass?
    PAX: Here you are.
    CC: Thank you.

    2. Seat belt
    CC: Excuse me sir. Can I fasten your seat belt please?.
    PAX: Oh~sorry! I missed. I fasten seat belt now.

    3. Carry on baggage
    CC: Excuse me, passenger. Do you have any baggage to check in?
    PAX: No. I'll take this on board.

    4. noise
    CC: Would you please your voice down?
    PAX: Oh~I'm sorry,I don't know that

    5. Food
    PAX: This is not my order.
    CC: Sorry, passenger. I'll check again now.

    ReplyDelete
  40. 2012291064 박설화

    1. boarding pass
    CC - Excuse me, May I see your boarding pass please?
    PAX - Yes, I'll take it out right now. Here you are.
    CC - Thank you. Your seat is L4.
    PAX - Ok, thanks.

    2. seat belt
    CC - We'll arrive soon at NewYork airport. Please fasten your seat belt.
    PAX - OK, I'll.

    3.carry-on bag
    PAX -Could you help me?
    CC- Yes, man. What's wrong?
    PAX - Would you mind if I bring this carry-on bag?
    CC - No, I don't mind.

    4. noise
    PAX - Oh, they are very noise. What's the problem?
    CC - Sorry. The baby is very sick. Do you want Anything else?
    PAX - OK. No thanks.

    5. Food
    CC - Excuse me. Today's menu are chicken and beef. Which do you want?
    PAX - I'd like chicken.
    CC - Here you are. enjoy your meal.^^
    PAX - Thank you. You are very kind.

    ReplyDelete
  41. 2012291037 김수민

    1. Boarding pass

    C: Hello, may I see your passport please?
    P: Yes, here you are.
    C: Thank you very much.



    2. Seat belt

    C: Excuse me, can I fasten your seat belt please?
    P: Oh, sorry. I fasten seat belt now.
    C: Thank you ver much.

    3. Carry-on baggage

    C: How can we help you?
    P: Where is baggage?
    C: Right this way.
    P: Thank you


    4. Noise

    C: Excuse me, would you please your voice down please?
    P: Oh, sorry.I'm sorry for the inconvenience.
    C: Thank you. May I help you?
    P: Yes, water please.
    C: Ok, wait a minute.


    5. Food

    C: What would you like fish and meat.
    P: I eat only vegetables.
    C: Sorry about that.It is only the preparation of fish and meat.
    P: hm... so fish
    C: I will be ready.
    P: Thank you

    ReplyDelete
  42. 2012291044 임다민

    1. Boarding pass

    CC: Hi~ May I cheak your passport please?
    PX: Yes, here you are.
    CC: Thank you very much.


    2. Seat belt

    CC: Excuse me, can I fasten your seat belt please?
    PX: Oh, thank you. I fasten seat belt now.


    3. Carry-on baggage

    CC: Do you have any baggage to check in?
    PX: No, I'll carry this on board.


    4. Noise

    CC: Excuse me, would you please your voice down please?
    PX: Oh, sorry.
    CC: Thank you. May I help you?
    PX: Yes, blanket please.
    CC: Ok, wait a minute.


    5. Food

    CC: This food is not my order.
    Where is my food..?
    PX: Oh, Sorry sir.
    Please wait a minute.
    I check again now.
    And I'll give you quickly! Sorry.

    ReplyDelete
  43. 1. boarding pass
    CC : May I see your ticket, please?
    Pax : Sure, here you are
    CC : Thank you sir. This way, please
    Pax : Okay

    2. seat belt
    CC : Please fasten your seat belt?
    Pax : All right, sorry
    CC : You're welcome

    3. carry-on baggage
    CC : Do you have any luggage to check in?
    Pax : No, that's all.

    4. noise
    CC : Sir, Would you kindly lower your voice a bit please?
    Pax : Sure, I didn't realize it was so loud
    CC : Thank you

    5. food
    CC : We have two specials today. beef and chicken.
    Which one would you like?
    Pax : Chicken please.
    CC : All right. here you are

    ReplyDelete
  44. 2012291032 강슬기

    1. boarding pass
    CC-Excuse me sir. Can I pleas see your boarding pass?
    Pax-Wait a minute. Here you are.
    CC-Thank you very much. Here it is. I hope you enjoy the flight.

    2. seat belt
    CC-Excuse me sir. Can I fasten your seat belt please?
    Pax-Okay, I'll fasten my seat belt right now.
    CC-Thank you. Have a nice flight.

    3. carry-on baggage
    CC-Can I help you?
    Pax-Yes, My baggage is too heavy. Could you help me with my luggage?
    CC-Sure.
    Pax-Thank you.
    CC-You're welcome.

    4. noise
    CC-May I help you?
    Pax-They too noise, I can't sleep.
    CC-I'm sorry. I apologize for the inconvenience. Please wait a minute.
    .....
    CC-Excuse me sir. Would you please your voice down please?
    Pax-Oh, sorry. I don't know that. OK!!
    CC-Thank you very much.

    5. food
    CC-Excuse me. Which do you like to eat Beef or Fish?
    PAX-Beef please.
    CC-Yes. Here is the beef. I hope you enjoy dinner.

    ReplyDelete
  45. 1. boarding pass
    CC- May I see your passport, Please?
    PAX - Here you are.
    CC - Thank you.

    2. Seatbelt
    CC - Please facten your seat belt.
    Pax - I missed it. Okay.
    CC - Thank you. Haver a nice flight.

    3. Carry - on baggage
    CC - Do you have any baggage to check in?
    Pax - It's okay. It is airplane baggage.

    4. noice
    Pax - It's too noisy
    CC - I'm sorry for the inconvenience.
    I'll check the problem.
    Pax - Thank you.

    5. Food
    CC - Excuse me sir. Would yoy like beef or fish?
    Pax - Oh! Beef Please.
    CC - Okay. Have a good dinner.
    Pax - Thank you.

    ReplyDelete
  46. 2012291034 박지은A

    1. boarding pass
    CC-Hello,May I see your boarding pass?
    PAX-Yes, here you are.
    CC-Thank you. Have a good trip.

    2. seat belt
    CC-Excuse me. Please fasten your seatbelt.
    PAX-Oh, I'm sorry. I fasten my seat belt right now.
    CC-Thank you.

    3. carry-on baggage
    CC-May I check your carry-on baggage's weight?
    PAX-Of course, here you are.
    CC- Oh, sir. Your carry-on baggage is overweight.
    So you have to check-in your baggage.
    PAX-Okay.

    4. noise
    CC-Excuse me sir. Would you mind turning the sound of music down please?
    PAX-Oh, sorry. I didn't know the volume was loud.
    I'll turn down the sound immediately.
    CC-Thank you very much.

    5. food
    CC-This is the food you ordered.
    PAX-No,It's not my food.
    I ordered 비빔밥. Please bring the food I ordered.
    CC-Oh, I'm so sorry. I'll bring it right away.


    ReplyDelete
  47. 1. Boarding pass
    CC: Hello, passenger. May I please see your boarding pass?
    PAX: Sure, Here you are.
    CC: Thank you. your seat number is L2.Have a nice day.


    2. Seat belt
    CC:Excuse me sir. Can I fasten your seat belt please?.
    PAX: why?
    CC : because Our plain have a turbulence. it's for your own safety. sir
    PAX: Oh i see, I'll fasten my seat belt right now.


    3. Carry on baggage
    CC: Excuse me, passenger. Do you have any baggage to check in?
    Pax: Yes, I have one.
    CC: Please put your baggage here.
    Pax: Okay. But It's too heavy. Can I get a hand with my baggage?
    CC: of course. Have a nice trip.
    Pax: Thank you for help.


    4. noise
    PAX:I can't concentrate on my work. That children is very loudly cry.
    CC: Sorry, sir. I apologize for inconvinience of your business.
    I'll pay attention to children. Please call me whenever you need my help.


    5. Food
    CC: What do you like to eat seafood of meat?
    PAX: I would like to eat seafood. I'm very hungry.
    CC: Here you are. And what would you like to drink?
    PAX: I would like to Cola.
    CC:Here you are. Anything else need a more?
    PAX: that's all right.I'm this enough.
    CC:Please call me whenever you need my help.Have a good meal.



    ReplyDelete
  48. 1. boarding pass
    CC:Good moring, May I see your boarding pass?
    PAX:Sure, Here you are
    CC:Thank you. Have a good trip.

    2. seat belt
    CC:Excuse me. Please fasten your seatbelt?
    PAX:Oh,my mistake. I'll fasten my seat belt right now.
    CC:Thank you sir.

    3. carry-on baggage
    PAX:where is my baggage?
    CC:Um...wait a minute please.
    PAX:Ok.
    CC:Thank you for waiting sir. Baggage is this here .
    PAX:Thank you.

    4. noise
    CC:How may I help you?
    PAX:What's the matter with you? It's too noisy.
    CC:Oh,I'm very sorry. I'll check the problem.
    PAX:Thank you.

    5. food
    CC:What do you like to eat seafood of bibimbap?
    PAX:Um...bibimbap please.
    CC:Ok. Here you are.
    PAX:Oh.So delicious. Thank you.

    ReplyDelete
  49. 2012291011 윤혜영

    1.Boarding pass
    CC - Can I please see your passport and boarding pass?
    PAX - Here you are.
    CC - Thank you but your boarding gate is not here.
    PAX - really? thank you.



    2.Seat belt
    CC - Can I fasten your seat belt please?.
    PAX - Okay I fasten seat belt now.


    3.Carry-on baggage
    CC - Do you have any baggage to check?
    PAX - Yes, I have one.
    CC - Excuse me Your baggage is over weight, You have to pay an extra charge.
    PAX - OK. I'll charge it.


    4.Noise
    CC - May I help you? Sir?
    PAX - I couldn't concentrate because of the surrounding noise.
    CC - Sorry, sir. I apologize for inconvinience of your business. I will handle this problem.

    5.Food
    CC - This food is not my order.
    PAX - I'm so sorry, tell me about your order?
    CC - I ordered beefsteaks.
    PAX - OK, I will bring it to you in a minute. Here you go.

    ReplyDelete
  50. 1.boarding pass
    CC : May I see your passport, please?
    Pax : Here you are.
    CC : Thank you. Have a nice trip.

    2.seat belt
    CC : Excuse me. Can I please fasten your seat belt?
    Pax : Okay.
    CC : Thank you sir.

    3.carry-on baggage
    CC : May I check your carry-on baggage's weight?
    PAX : Okay. here you are.
    CC : Your carry-on baggage is overweight. So you have to check-in your baggage.
    PAX : Okay.

    4.noise
    CC : May I help you?
    Pax : It's too noisy. So I can't sleep.
    CC : I'm sorry. I'll check the problem.
    Pax : Thank you.

    5.food
    CC : Would you like beef or fish?
    Pax : beef please.
    CC : Okay. Here you are.

    ReplyDelete
  51. 2012291062-박혜인
    1.boarding pass
    CC- May I see your passport, Please?
    PAX - Here you are.
    CC - Thank you.

    2.seat belt
    CC-Can I please fasten your seat belt?
    Pax-Sure.
    CC-Thank you.

    3.carry-on baggage
    CC - Excuse me sir. Do you have any baggage to check in?
    Pax - Yes, I have.
    CC - Please put your baggage here.
    Pax - Okay.
    CC: Sir, your baggage is overweight. You need to pay overcharge.
    PX:Oh,I am sorry. I don't realize that it's overweight.
    How much i pay?

    4.noise
    CC: Would you please your voice down?
    PAX:I'm sorry,I'll turn down the sound immediately.
    CC-Thank you very much.

    5.food
    CC-This is the food you ordered.
    PAX-No,It's not my food.
    I ordered seafood.
    CC-Oh, I'm so sorry. I'll bring it right away.


    ReplyDelete
  52. 2012291060-박신영

    1.boarding pass

    CC- Can I please see your passport and boarding pass?

    PAX- Sure, Here you are.

    CC- Thank you.



    2. Seat belt

    CC- Excuse me sir. Can I fasten your sel belt plaese?

    PAX- okay. I'll fasten my seat belt right now.

    CC- Thank you.



    3. Carry-on baggage

    CC- Do you have any baggage to check in?

    PAX- Yes, I have.



    4. Noise

    CC- Excuse me sir. Would you please your voice down a little?

    PAX- Oh, I don't know. Sorry.



    5. Food

    PAX- Excuse me, this food is not my order.

    CC- I'm sorry. I will change your food right now.

    ReplyDelete
  53. 2011291071 A 김서연

    1. boarding pass
    CC : May I see your ticket, please?
    Pax : Sure, here you are
    CC : Thank you . have a good trip~
    Pax : Thank you. Bye~

    2. seat belt
    CC : Please fasten your seat belt?
    Pax : All right!
    CC : Thank you~

    3. carry-on baggage
    CC : Do you have any luggage to check in?
    Pax : No, that's all.

    4. noise
    CC : May I help you?
    Pax : It's too noisy.
    CC : I'm sorry. I'll chec the problem.
    Pax: Thank you~

    5. food
    Pax - This food is not my order.
    CC - I'm so sorry, tell me about your order?
    Pax - I ordered chicken.
    CC - I'm sorry, I will bring it to you in a minute.

    ReplyDelete
  54. 2012291041 정유림
    1.Boarding pass
    CC- Can I please see your boarding pass?
    PX- yes, here you are.

    2.Seat belt
    CC-Excuse me. Would you mind fastening your seat belt?
    PX-Oh, i'm sorry I will fasten my seat belt right now.Thank you.

    3.Carry on baggage
    CC-Any baggage to be checked?
    PX-Yes these two
    CC-Put your baggage on the scale, please.
    PX-Sure.

    4.Noise
    PX-It's too loud. can i change to another seat?
    CC-Oh I'm so sorry. Wait a minute please. I will check it

    5.Food
    CC-Which one would you like beef or fish?
    PX-I'd like beef. thank you.

    ReplyDelete
  55. 1. boarding pass
    CC: Hello! Excuse me can I check your passport?
    Pax: Here you are.
    CC: Thank you~ Here it is. I hope you enjoy the flight.

    2. Seat belt
    CC: Excuse me sir. Can I fasten your seat belt please?
    Pax: Oh~sorry I missed. I fasten seat belt now.
    CC: Thank you. Have a nice flight.

    3. carry-on baggage
    CC: Do you have any baggage to check in?
    Pax: No, I`ll carry this on board.

    4. Noise
    Pax: (call button Press…)
    CC: Can I help you?
    Pax: I can't concentrate on my work. Because the baby is crying.
    So noisy!
    CC: Sorry, I apologize for inconvinience of your business.
    I'll pay attention to children. Please call me whenever you need my help.

    5. food
    CC: Excuse me. Would you like to eat meat or seafood?
    Pax: meat please.
    CC: Is there anything else you need?
    Pax: white wine please.
    CC: Yes.(After a while)here you are Enjoy your meal.

    ReplyDelete
  56. 2012291043 박혜선
     1. bording pass
    CC - Hi, May I please see your boarding pass?
    PX - Sure, Here it is
    CC - That is checked. Have a nice day.
    PX - Thank you. 

    2. Seat Belt
    CC - Excuse me,Would you please fasten your seat belt?
    PX - Sorry. I fasten my seat belt right now.
    CC - Thank you. 

    3. Carry-on baggage
    CC - Excuse me, do you have baggage to check in?
    PX - No,I will carry this on board. 

    4. noise
    PX - It's too noisy. Please tell them to be quiet!
    CC - I'm sorry for the inconvenience. I'll pay attention to them. 

    5. food
    CC - which do you like to eat  bibimbab or seafood?
    PX - I would like to eat bibimbab.
    CC - Oh,sorry It doesn't offer any more
    PX - No problem. I also like to seafood.
    CC - Thank you. Have a good time.

    ReplyDelete
  57. This comment has been removed by the author.

    ReplyDelete
  58. 1. boarding pass
    CC: May I see your bordingpass?
    PAX: Yes, here it is. Where is my seat?
    CC : your seat is Keep going down to the end of this aisle. Have a good trip.

    2. seat belt
    CC: The plane will take off soon, Please fasten your seatbelt.
    PAX: Okay, I'll wear my seatbelt right now.
    CC: Thank you. Enjoy your flight.

    3. carry-on baggage
    PAX: Where is the baggage claim area?
    CC: you can pick up your baggage over there.
    PAX: Thank you.

    4. noise
    CC : May I help you?
    Pax : It's too noisy. So I can't read a book. Please ask them to quiet down.
    CC : I'm sorry. I'll check the problem.
    Pax : Thank you.

    5. food
    CC: Would you like beef or fish?
    PAX: Beef, pleases.
    CC: Anything else?
    PAX: Can you give me some water?
    CC: Okay, I'll bring them shortly.

    ReplyDelete
  59. 2012291024 정다솜

    1. boarding pass
    CC - May I see your boarding pass, please?
    Pax - Ok. here you are

    2. seat belt
    CC - Can I please fasten your seat belt?
    Pax - Oh! I'm sorry

    3.carry-on baggage
    CC - Excuse me, sir. Do you have any baggage to check in?
    Pax - no. I don't have.

    4. noise
    CC - Excuse me sir. Would you please voice down a little?
    Pax - Oh really? I didn't know that. i'm very sorry

    5. food
    CC - Excuse me sir. Would yoy like beef or fish?
    Pax - Beef Please.

    ReplyDelete
  60. 1.
    CC-Hello. Can I please see your passport and boarding pass?
    PX-Yes, Here you are.
    2.
    CC-May I you fasten your seat belt, please.
    PX-Oh, I'm sorry. I miss it. I fasten seat belt now.
    3.
    CC-Do you have any bags to check?
    PX-No, that's all.
    4.
    CC-Excuse me, would you please your voice down please?
    PX-Oh, sorry.
    5.
    CC-Which do you like to eat seafood or meat?
    PX-I would like eat meat.

    ReplyDelete
  61. 1. boarding pass
    CC - May I see your boarding pass, please?
    Pax - Yes. here you are
    2.Seat belt
    CC-Excuse me. Would you mind fastening your seat belt?
    PX-Oh, i'm sorry I will fasten my seat belt right now.
    3.
    CC- May I check your carry-on baggage's weight?
    PAX- here you are.
    CC- Oh,sir. Your carry-on baggage is overweight.
    So you have to check-in your baggage.
    PAX-Okay.
    4. noise
    CC - Excuse me sir. Would you please voice down a little?
    Pax - Oh, I'm sorry. I didn't know that.
    5. food
    CC: Would you like beef or fish?
    PAX: Beef, pleases.
    CC: Anything else?
    PAX: Can you give me some red wine?
    CC: Okay, I'll bring them shortly.








    ReplyDelete
  62. 1.
    CC- Can I see your boarding pass?
    PAX- Here it is.
    2.
    CC-May I fasten your seatbelt?
    PAX-Okay.
    3.
    CC-Do you have baggage to check in?
    PAX-YES.
    4.
    CC-Excuse me. Would you please voice down please
    PAX-Oh, I am sorry.
    CC-Thank you.
    5.
    CC-Which do you like to eat beef or bibimbop?
    PAX-Beef please.
    CC-Here it is.

    ReplyDelete
  63. <1.Boarding pass>
    CC: Hello Excuse me. Can I please see your boarding pass?
    PAX: okay, Here you are.
    CC: Thank you. have a good time!

    <2.Seat belt>
    CC: Excuse me, Can I fasten your seat belt please?
    PAX: Oh.. I missed.
    sorry I fasten seat belt now.

    <3.Carry on baggage>
    CC: Excuse me. Do you have any baggage to check in?
    PAX:No. I'll take this on board.

    <4.noise>
    PAX:Excuse me. children is very noisy
    CC:Oh..Sorry.. I'll pay attention to children.

    <5.Food>
    CC:Excuse me sir.
    Today meal is Japanese food and Korean food, which do you want?
    Pax:Japanese food please.
    CC:What would you like to drink?
    Pax:Sprite please.
    CC:Here you are. Have a good meal.

    ReplyDelete
  64. 2012291003
    boarding pass
    CC▶Hi ,it's pleasure to meet you. Can I see your passport?
    Pax▶Here you are .
    CC▶Thank you .Enjoy your flight

    seat belt
    CC▶Excuse me. Can I fasten your seat belt?
    Pax▶Sure. I would like to do that.

    carry on baggage
    CC▶Do you have any baggage to check in.
    Pax▶Yes, here you are

    noise
    CC▶I'm sorry but could you down your voice?
    Pax▶Sure. I'm sorry.

    food
    CC▶Excuse me sir.our flight is prepared the Japanese food and chinese food.what do you prefer?
    Pax▶I lprefer Japanese food.
    CC▶Here you are.Please enjoy your meal.


    ReplyDelete
  65. 1. Boarding pass
    CC : Hello passenger! May I see your passport?
    PAX : Yes, Here you are.
    CC : Thank you for your consideration. Have a great day!

    2. Seat belt
    CC : Excuse me sir, Can I fasten your seat belt please?
    PAX : Oh! I'm sorry. I fasten my seat belt. Thank you.
    CC : Thank you.

    3. Carry - on baggage
    CC : Do you have any baggage to check-in?
    PAX : Yes, I have.
    CC : Please put your baggage here.
    PAX : Thanks.

    4. Noise
    PAX : Hey! I can't sleep now. What is the noise?!!
    CC : I'm apologize for inconvenience. I'll check the problem right now.
    PAX : Okay. Thank you.

    5. Food
    PAX : This food isn't my order. What is the problem?
    CC : I'm sorry about that. I'll change it quickly. Right now.

    ReplyDelete
  66. ParkHyeRi - 2012291025

    1.boarding pass

    CC - May I have your boarding pass please?
    Pax - Oh, Okay. Here you are.
    CC - Thank you. Enjoy your flight sir.

    2. seat belt

    CC - excuse me, sir. fasten your seat belt please.
    Pax - I hate to wear these seat belts.
    CC - It’s for your own safety, and it’s the law.
    Pax - OK, I’ll buckle up.

    3. carry-on baggage

    CC - Do you have any baggage?
    Pax - Yes, I have this luggage.
    CC - Okay.Here is your baggage claim tag.


    4. noise

    Pax - Excuse me, my seat is too uncomfortable for me to sit in.
    CC - What seems to be the problem sir?
    Pax - My seat is very noisy because baby is crying near my seat.
    CC- I'm apologize for inconvenience.
    I will be solved the problem right now.
    Pax - Thank you.

    5. food

    Pax - What are some dishes you recommend here.
    CC - I recomend bibimbab as popular Flight meals.
    Because bibimbab is Korea traditional food.
    Pas - Oh yeah? That sounds good. I'll take that.
    CC - Sure, I'll get them ready for you right away.

    ReplyDelete
  67. 2012291021 조은별

    1. Boarding pass
    CC : May I see your boarding pass, please?
    PAX : Here you are.

    2. Seat belt
    CC : Would you mind fastening your seat belt?
    PAX : I don't like fastening the seat belt.
    CC : I'm sorry sir. But I must ask you to fasten your seat belt for takingoff. Ir's for your own safety sir.

    3. Carry-on baggage
    CC : Please put your carry-in baggage on the overhead rack.
    PAX : There is no room in the overhead compartment. Can you help me store my luggage?
    CC : I'll try to find.

    4. Noise
    PAX : I can't sleep because it was so loud.
    CC : I'm sorry sir. I'll bring you the eye patch and ear plugs.

    5. Food
    CC : Would you like beef or chicken?
    PAX : Beef please. Do you have Korean chili paste?
    CC : Yes. Here you are.

    ReplyDelete