Textbook
Unit 14 - So that's what it means
Modals and adverbs situation example:
Situation:
You have run out of the chicken meal. All
that is left are the beef and fish meals.
I’m sorry ma’am, we have run out of the
chicken meal.
-You may like to try this meal instead.
-Would you like to try the beef meal?
-You could try this meal instead.
-Maybe you would enjoy the fish meal.
-Perhaps you would like to try this
instead.
Assignment
Partner assignment
Create a conversation to respond to these situations:
1. A man's meal is cold.
2. A child is afraid of flying.
3. A woman feels nauseous.
4. A woman was given the wrong meal.

1. A man's meal is cold.
ReplyDeleteMan: This food is so cold.
Stewardess: I'm sorry.
I'll give you hot meal right now.
2. A child is afraid of flying.
Child: I'm so scare.
I can't board the plane
Stewardess: Dont worry.
no problem this plane.
I'll put on children video.
3. A woman feels nauseous.
Woman: I'm sick.
Stewardess: Are you OK?
Would you like to medicine?
Woman: Yes. Thank you.
4. A woman was given the wrong meal.
Woman: This food tastes bad.
Stewardess: I'm sorry Sir.
Would you like to change meal?
Woman: Yes.
Stewardess: Would you like to eat meat?
Woman: Yes. Thank you.
2012291068 김현교
ReplyDelete1. A man's meal is cold.
CC: Do you need something?
man: My meal is cold. Please heat up my food.
CC: Yes, hold on please.
man: Ok.
CC: Here you are. You could try this meal instead.
2. A child is afraid of flying.
CC: Can I fasten your seat belt?
child: The plane is safe?
CC: Of course. The plane is very safe. Don't worry.
child: Yes...
CC: If you need anything during the flight, please let us know.
3. A woman feels nauseous.
CC: Do you feel OK?
woman: No, I have a headache and feels nauseous.
CC: Would you like to take some medicine?
woman: Um... Do you have any painkiller?
CC: Yes, Take only one pill.
woman: Thanks.
4. A woman was given the wrong meal.
woman: This food is not my order.
CC: I'm sorry ma'am, I'll get it for you right away.
woman: Give me double.
CC: I'm sorry to have kept you waiting. Here is your meal, ma'am.
1. A man's meal is cold.
ReplyDeletecc:sorry, sir. would you like change new meal.
man:hum.. I'm very hungry. hurry up.
cc:ok. sir. I can prepare it quickly.
2.A child is afraid of flying.
child: I'm very nervous. I haven't been board the plane.
cc:Don't worry. plane is very safe.
Can I fasten your seat belt?
child:ok...
cc:I will prepare warm water and bring blanket.
child:Thank you so much.
3.A woman feels nauseous.
cc:Are you fine?
woman: NO, I'm very nauseous.
cc:Would you like to take some medicine?
woman:ok, please hurry up!!!
cc:here it is.
woman:Thank you.
cc:would you like some warm water?!
woman:Thank you very much.
4.A woman was given the wrong meal.
woman:This food is not my order.
cc:sorry, ma'am. change your food right now.
woman:ok. I'm very hungry hurry up.
cc:yes, ma'am. here is your meal.
2012291020 강지선
ReplyDelete1. A man's meal is cool.
Man: Excuse me, my meal is very cool.
please heat my food again!
CC: Oh, I'm so sorry.
I'll give you it right now. hold on please.
2. A child is afraid of flying.
CC: Hi! What your name?
Child: I'm jiseon! Excuse me, I'm so scare in the plane.
CC: Don't worry.
This plane is very safety!!
Would you something to hot water?
Child: Yes.... thank you....!
3. A woman feels nauseous.
Woman: Excuse me, now I'm very sick and nauseous.
Can you give me a medicine?
CC: Oh, are you ok?
I'll give you it right now! Would you need anything??
Woman: That's ok..! I need only medicine......!
4. A woman was given the wrong meal.
Woman: This food is not mu order!
CC: Really?? I'm so sorry.
I'll check and change right now!!!
Woman: Ok. hurry up please. I'm very hungry!!
CC: Okay!! I'm so sorry..!
1. A man's meal is cold.
ReplyDeleteman:this food is too cold.
Would you like to change meal?
CC:Oh! I'm sorry sir, I'll change rignt now.
Would you like anything else?
man:No thanks.
2. A child is afraid of flying.
CC:Are you scared?
child:Yes,I'm, on the first flight.
CC:That's ok. this plane is very safe
So, don't worry.would you like something to drink?
child: Juice please.
3. A woman feels nauseous.
CC:Can I help you?
woman:Yes,I feel nauseous.
CC:Um...Can I take some medicine?
woman:Yes, hurry up
CC:Wait a minute please.
Here it is.
4. A woman was given the wrong meal.
woman: ma'am, That's not what I order
CC:Oh I'm sorry, I made a mistake.
May I take your order?
woman:I would like to have chicken meal.
CC: Yes, I'll change you meal right now.
Here is it.
woman:Thank you
1. A man's meal is cold.
ReplyDeletePAX;Miss Kim... I can eat too my meal too cold..
CC; I'm sorry sir. I apologize for inconvenience.
May I change your meal now?
PAX; Yes. but I'm very hungry. hurry up please.
2. A child is afraid of flying.
CC; Excuse me, Can I help you?
PAX; Yes, I have never boarded plane...So I'm very nervous and scare..
CC; Don't worry, passenger. I believe that this plane is very safe.
Also, we always are my best so that passenger arrive at destination safely.
CC; I know that. but I still very scare...
PAX; Can I grap your hand? and than I think that you calm down batter than before.
CC; Thank you.. I'm ok.
3. A woman feels nauseous.
PAX; Excuse me, Can you help me?
CC; Sure. Are you ok? You look so bad..
Pax; I'm very nauseous.. Can you bring plastic bag?
CC; Yes , Wait a minute please. I'll bring warm water.
4. A woman was given the wrong meal.
PAX; Here. This meal is not my order. Please check my order.
CC; Oh..I'm sorry.. May I change your meal now?
PAX; OK. hurry up.
CC; Excuse me, Here is your meal. I apologize that inconveneince.
Have a good time.
3.
2011291039 A 정유빈
ReplyDelete1. A man's meal is cold.
PAX (man) : This meal is very cold.
CC : oh,I'm sorry. Would you like change meal?
PAX (man) : Sure. and I want to blanket.
CC : Wait a minute. I'll change and prepare.
2. A child is afraid of flying.
CC : Excuse me. Can I help you?
PAX (child) : oh, I am very scared..
CC : Don't worry. This plane is very safe.
Would you like to something drink?
PAX (child): REALLY?? ...Yes, I want to orange juice.
CC : OK, Wait a minute.
3. A woman feels nauseous.
PAX (women) : Excuse me, I feels nauseous.
CC : Are you ok? Would you like to take some medicine?
PAX : Yes, Hurry up..!
CC : Wait a minute!
.
.
CC : Ma'am. Here it is. I give warm tower and warm water.
PAX (women) : Thank you.
4. A woman was given the wrong meal.
CC : May I help you?
PAX (women) : This meal isn't my order.
CC : Oh, I'm very sorry. I'll change your meal right now.
PAX (women) : OK.
CC : I apologize my mistake. Wait a minute.
.
.
CC : Excuse me. Here it is. Would you need anything?
PAX (women) : No thanks.
CC : Yes. have a good dinner.
2012291031- 이혜진
ReplyDelete1. A man's meal is cold.
PAX- Hey, this meal is too cold.
CC- Oh, I'm sorry sir. I will change your meal right now.
2. A child is afraid of flying.
PAX- I can't fly anymore. I'm so afraid.
CC-Oh, is your first flight? Don't worry. This plane is very safe.
Perhaps you would like to try to drink something.
3. A woman feels nauseous.
PAX- Hey, Oh my god. I feel very nauseous.
CC- Are you okay? Oh,Here you are. This is airsickness bag. And I will bring some medicines quickly.
4. A woman was given the wrong meal.
PAX-Hey, this is not the meal thant i order.
CC- Oh, I'm so sorry for my mistake. I will change it quickly.
2012191065 허나영
ReplyDelete1. A man's meal is cold.
Man: Oh my god!.. This food is too cold!
Would you like to change my meal?
CC: Oh! I'm sorry sir, I'll change it rignt now. Please wait a moment.
Man: OK.
2. A child is afraid of flying.
CC: Excuse me, Can I help you?
Child: Yes.. I'm afraid of flying.. I'm so scare:-(
CC: Don't worry, Believe me! I'm sure that this plane is safe.
And, we take care of all pasenger during this flying.
Child: Thank you.. but I still very scare and feel nausea.
CC: Can I bring some hot drink? Then much better.
Child: Yes. Thank you very much. Better than before. You are very kind.
3. A woman feels nauseous.
Woman: Excuse me, Help me please..
CC: Oh! Are you ok? You look pale ..
Woman: I feel very nauseous.. Could I have some medicine for nausea?
CC: Sure, Please wait a moment.I'll bring it for you.
4. A woman was given the wrong meal.
Woman: Can you help me? This meal is not what I ordered.
CC: Oh..I'm so sorry.. I'll check the your menu and change.
Woman: Please get it as soon as possible. I'm so hungry.
CC: Ok. Please wait a moment.
CC: Excuse me, Here is your meal. I apologize that inconvenei
nce. Have a nice trip.
1.PAX: Hey, my meal is so cold.
ReplyDeleteCC :Oh, I'm really sorry, i will change it new one right away.
PAX: Thank you.
2. PAX:I'm very scared, I want to go home.
CC: Oh, it's okay, this flight is very stronger more than iron man.
Don't worry. do you want some chocolate?
It will help you to calm down.
PAX: yes, please.
3. CC: ma'am, you look unconfortable, can i help you?
PAX: I feel like vomiting.
CC: Oh, Do you take any medication?
PAX: yes, I ate it before the flight.
CC: then, I will prepare hot water and keep watch your condition.
PAX: thank you very much.
4. PAX: Excuse me, this is not my order.
CC: ma'am, I really sorry, I will bring a right meal for you right away.
PAX: thank you.
1. A man's meal is cold.
ReplyDeletePAX : Hey! my meal is so cold. change, please.
CC : Oh, sorry sir. I will change your meal as soon as possible.
PAX : yeah.. hurry up please.
CC : yes. sir. Sorry again.
2.A child is afraid of flying.
PAX : I'm very nervous. How can i do?
CC : Don't worry. plane is very safe and we will protect you.
PAX : Thank you. I want eat chocolate.
CC : I will bring chocolate. anything want you?
PAX : No Thank you.
3.A woman feels nauseous.
CC : Are you OK?
PAX : NO, I'm very nauseous and scared.
CC : Don't worry about that. Plane is safe.
PAX : Ok. I believe you.
CC : Sure. Don't worry.
4.A woman was given the wrong meal.
PAX : Hey. This is not my order.
CC : Oh sorry, ma'am. I'll change your meal right away.
PAX : ok.
2012291014 B 김수현
ReplyDelete1. A man`s meal I cold.
man: Would you like change new meal
CC : Do you have a problem?
man: My meal is cold.
CC : Oh, I`m sorry. I`ll give you it right cow. hold on please.
2. A child I afraid of flying.
CC : Hello~ what do you have a problem?
child: I`m very nervous..
CC: Oh, Don`t worry~ pland is very safe.
I`ll prepare warm water and head phone.
child; thank you!
3. A woman feels nauseous.
PAX : Excuse me, Can you help me?
CC : Sure. do you have a probome?
PAX : I`m very nauseous...
CC : Oh, Could you need a plastic bag and medicine?
PAX: Plastic bag please,
CC : Ok. I`ll prepare it.
PAX : Thank you!
4. A woman was given the wrong order.
PAX: This food is not mine!
CC: Oh, sorry. May I change your meal now?
PAX: No, I`m very hungry and this food is very delicious.
CC : Oh, Have a good time~
2011291013 양유진
ReplyDelete1. Man: This food is very xold. Would you like to change meal?
CC: Yes i will change right now.
Man: Thank you.
2. CC: Excuse me. Can i help you?
Child: Yes, i'm afraid of flying.
CC: Don't worry. Plane is very safe. I will bring toy and snack.
Child: Thank you.
3. CC: Are you ok?
Woman: No, i'm nauseous.
CC: Would you like to take medicine?
Woman: Yes. Thank you. Please hurry up.
4. Woman: This food is not my order.
CC: I'm sorry. I will change you meal right now.
Woman: Ok. Thank you.
1. A man's meal is cold.
ReplyDeletePAX: Hey, This meal is cold.
CC:Oh, I'm sorry sir. May I change your meal new one?
PAX: Ok, hurry up please.
2.A child I afraid of flying.
CC: You look so nervous, What's the matter?
PAX: yeah... I'm very nervous because I afraid of flying.
CC: Oh, You first time on flight? That's right?
PAX:Yes.
CC: Don't worry, This Airplane is safe.
I'll bring some sweets to you.
PAX:Thank you
3.A woman feels nauseous.
CC: Excuse me, You look sick, May I help you?
PAX: Yes, I need your help.
I'm very nauseous.
CC:Oh... I'll bring plastic bag, wait a moment.
PAX:Thank you.
4. A woman was given the wrong order.
PAX: Hey, This is not my order.
CC: Oh, I'm sorry. I'll chance your meal.
PAX: Ok.
1. A man's meal is cold.
ReplyDeleteman: My meal is cold. Please heat up my food.
CC: Yes, sir hold on please.
man: Ok. hurry up..
CC: Here you are. You could try this meal instead
2.A child is afraid of flying.
PAX : I'm afraid of this flying.. How can i do..?
CC : Don't worry. I guarantee This plane is very safe. we must arrive destination. I promiss you! and all cabin crew including me always protect and take care you!
PAX : Peally? i think I feel comfortable now.. thank you
CC : Your welcome^^!
3.A woman feels nauseous.
CC : Are you OK?
PAX : NO, I'm very nauseous...
CC : Don't worry about that. Our Plane is the most safe all over the world.
PAX : Ok. I believe you.
CC : Sure. Don't worry.
4.A woman was given the wrong meal.
Woman: Can you help me? This meal is not what I ordered.
CC: Oh..I'm so sorry.. I'll check the your menu and change instantly.
Woman: I'm so hungry. hurry up please..
CC: Ok. Please wait a moment.
CC: Excuse me, Here you are. I apologize for your convenience.
Have a nice trip.
This comment has been removed by the author.
ReplyDelete1. A man's meal is cold.
ReplyDeleteMan - Excuse me, my meal is very cold.
CC - Oh, I'm sorry. I'll heat this meal right now.
Man - Thank you.
2. A child is afraid of flying.
CC - Excuse me, are you ok?
Child - I am scared.
CC - Oh, I'll hold your hand. This plane is very safe. I'm sure about that.
Child - Thank you. I feel better than before.
3. A woman feels nauseous.
CC - Excuse me, are you ok? You look unconfortable. Can I help you?
Woman - Yes, I'm nauseous... I should take some medicine. Water please..
CC - Ok, I'll bring right now.
Woman - Thank you very much.
4. A woman was given the wrong meal.
Woman - Excuse me, this meal is not my order.
CC - I'm sorry. I'll check and change your meal right now. Here it is.
Woman - Thank you.
1. A man's meal is cold.
ReplyDeleteMan: Excuse me, my meal is very cool.
please heat my food.
CC: Oh, I'm sorry. I'll give you it right now.
Man: Thank you.
2. A child is afraid of flying.
CC: Excuse me, Can I help you?
Child: Yes, I'm afraid of flying.
CC: Don't worry. plane is very safe.
Child: Ok, Thank you.
3. A woman feels nauseous.
CC: Excuse me, are you ok?
Woman: Yes, I'm very nauseous.
CC: Would you like to take medicine?
Woman: Yes, Thank you.
4. A woman was given the wrong meal.
Woman: Hey, This is not my order.
CC: Oh, I'm sorry. I'll change your meal right now.
Woman: Ok, thank you.
This comment has been removed by the author.
ReplyDelete2012291015 박지선
ReplyDelete1. A man's meal is cold.
Pax - Hey, My meal is too cold to eat.
CC - I'm sorry ma'am. I'll change the meal right now.
2. A child is afraid of flying.
Child - I'm very scared. I can't board a plane
CC - Don't worry passenger. It's very safe. And I'll give you many toys so you can play with them.
Child - Really? I like Shrek. Do you have Shrek doll?
CC - Of course. So Please come in and enjoy the flight.
Child - Ok. Don't forget my doll!
3. A woman feels nauseous.
Passenger - Excuse me, cabin crew. I feel nauseous.
CC - Oh, really? Could I give you some warm water and medicine?
Passenger - Yes please. And give me a bag to vomit.
CC - Yes, here you are. And lavatory is over there.
Passenger - Ok. Thank you.
4. A woman was given the wrong meal.
Customer - Hey. This meal is not mine. What's your problem? I'm waiting for this meal for 30 minutes.
Waitress - I am very sorry for the inconvenience. I will give you right now.
Customer - I am very upset. I won't come this restaurant forever.
Waitress - I'm very sorry. For compensation to you, we will give you a 10% discount coupon for your next visit and this red wine is free.
Customer - Thank you. Give me my meal right now.
Waitress - Yes.
2012291072 B 김보민
ReplyDelete1. A man's meal is cold
Man: Excuse me, my meal is very cool. Please heat up my food.
CC : Oh, I`m sorry. I`ll give you it right now.
Man: Thank you.
2. A child is afraid of flying.
PAX: I'm very scared. I want to go home.
CC: Don't worry. Believe me! I'm sure that this plane is safe. Can I grap your hand? and than you calm down batter than before.
PAX: Oh, Thank you very much.
3. A woman feels nauseous.
Woman: Excuse me, now I'm very nauseous. Can you give me a medicine?
Woman: Yes. Thank you. hurry up please.
4. A woman was given the wrong meal.
Woman: This food is not my order.
CC: Oh, I'm sorry. I'll change your meal right now.
2012291069 한다솜
ReplyDelete1. A man's meal is cold.
PAX : hey~ cabin crew!! This meal is very cold!!! I'm so unpleasant.
CC : Oh! sorry sir.. I really don't know that is why.
I'll change the meal quickly now.
PAX : Okay, hurry up please.
CC : yes sir. i'll try. Anything else?
PAX : Yes.
2. A child is afraid of flying.
CC : Hello~ Can I help you?
Child : Yes... I'm so nervous. I'm so scare..
CC : Oh ~ Don't worry. Plane is very safe.
I'll give you some candy and entertainment.
Child : Okay. thank you. Can I have a warm water please?
CC : sure! I'll give you. Wait a minute.
3. A woman feels nauseous.
PAX : I'm so nauseous. Can I have a medicine?
CC : oh. ma'am.. Are you okay?
PAX : no ...
CC : Ok, I'll get warm water and blanket.
4. A woman was given the wrong meal.
PAX : Cabin Crew! This meal is not that I was ordered.
CC : Oh ma'am. I'm really sorry. what did you order?
PAX : I was order chicken meal.
CC : I’m sorry .. we have run out of the chicken meal.
Would you like to try the fish meal?
Maybe you would enjoy the fish meal.
PAX : Ok, I'll try it.
1. A man's meal is cold.
ReplyDeletePAX: Hey, This meal is cold.
CC:Oh, I'm sorry sir. I will change your meal right away.
PAX: Thank you.
2.A child I afraid of flying.
PAX: I'm so scared to fly.
CC: Don't worry, This Airplane is very safe.
I'll bring some hot chocolate. Do you like hot chocolate?
PAX: Sure, Thank you.
3.A woman feels nauseous.
CC:Excuse me, Can I help you?
PAX: Yes, I'm very nauseous. I'd like some warm water, please.
CC: Oh, I'll bring some warm water and medicine.
PAX: Just some water, please.
4. A woman was given the wrong order.
PAX: Hey, This is not my order.
CC: Oh, I'm sorry. I'll change your meal right away.
2012291081 - 정지혜
ReplyDelete1. A man's meal is cold.
Man: Excuse me, my meal is very cold.
please heat my food
CC: Oh, I'm sorry. I'll heat this meal right now.
Man: Thank you.
2. A child is afraid of flying.
CC: Excuse me, Can I help you?
Child: I'm very scared. I can't board a plane
CC: Don't worry. It's very safe. And I'll give you toys.
Child - Really? I like 뽀로로. Do you have 뽀로로 doll?
CC - Of course. So Please come in and enjoy the flight.
Child - Ok. Better than before. You are very kind.
3. A woman feels nauseous.
Woman: Excuse me, Help me please.
CC: Oh! Are you ok? You look pale.
I will bring some medicines quickly.
Woman: Thank you very much.
4. A woman was given the wrong meal.
Woman: This food is not mine!
CC: I'm sorry. I'll check and change your meal right now.
Here it is.
Woman: Thank you.
CC: I apologize that inconveneince. Have a nice trip.
1. A man's meal is cold.
ReplyDeletePAX: Excuse me, This meal is very cold
CC: I'm sorry sir. I will change your meal
PAX: Thank you.
CC: Thank you.
2.A child I afraid of flying.
PAX: I'm so scared to fly.
CC: Don't worry, Airplane is very safe.
I'll bring some toy Do you like toy
PAX: Sure, Thank you.
CC: Thank you.!!
3.A woman feels nauseous.
CC:Excuse me, Can I help you?
PAX: Yes, I'm very nauseous. I'd like some medicine, please.
CC: I'll bring some warm water and medicine.
PAX: Thank you.
4. A woman was given the wrong order.
PAX: Hey, This is not my order.
CC: Oh, I'm sorry. I'll change your meal right away.
PAX: ok
CC: I apologize that inconveneince. have a good trip
2012291066 오민희
ReplyDelete1. A man's meal is cold.
Man: Excuse me, my meal is cold.
CC: I'm sorry sir. I'll change the meal right now.
Man: Thank you.
CC: thank you.
2. A child is afraid of flying.
PAX: Excuse me, Can i help you.
CC: Don't worry, This Airplane is very safe. I'll give you candy and water.
PAX: Oh~thank you.
3. A woman feels nauseous.
CC:Excuse me, Can I help you?
PAX: yes please. I'm very nauseous.
CC: Oh, really? Could I give you some warm water and medicine?
PAX: yes please. thank you.
4. A woman was given the wrong meal.
PAX: Excuse me, this meal is not my order.
CC: I'm sorry. I'll change your meal right away.
PAX: OK
1. A man's meal is cold.
ReplyDeletePAX : Excuse me, this food is very cold..
CC : I'm sorry sir, I'll change your meal right now.
PAx : Thank you.
2. A child is afraid of flying.
CC : Excuse me. Can I help you?
PAX : Yes, I'm so scare..
CC : Don't worry. Plane is very safe. I'll give you some candy and entertainment.
PAX : thank you. Can I have a warm water please?
CC : sure! I'll give you.
PAX : Thank you.
3. A woman feels nauseous.
CC : Excuse me. Can I help you?
PAX : Yes, I'm very nauseous..
CC : I'll bring some warm water.
PAX : THank you.
4. A woman was given the wrong meal.
PAX : Hey, This is not my food!!
CC : Oh, I'm sorry. I'll change your meal right now.
PAX : OK.
1. A man's meal is cold.
ReplyDeleteMAN:Excuse me, my meal is very cold.
CC: Oh, I'm sorry. I'll change the meal right now.
MAN: Thank you.
2. A child is afraid of flying
CC: Excuse me. Can I help you?
Child: Yes, I'm afraid of flying. I want to go home....
CC:Are you OK? Don't worry, Airplane is very safe.
I'll bring some snack to you.
Child:Thank you.
3. A woman feels nauseous.
Woman:Excuse me,I'm very nauseous. Would you please give me a medicine?
CC:Are you ok?
Woman: I'll bring medicine to you.
4. A woman was given the wrong meal.
Woman:hey, This food is not my order.
CC: Oh, I'm sorry. I'll change your meal right now.
Woman:Thank you.
2012291062 박혜인
ReplyDelete1. A man's meal is cool.
Man: Excuse me, my meal is very cool.
please heat my food again!
CC: Oh, I'm so sorry.
I'll give you it right now. hold on please.
2. A child is afraid of flying.
PAX: Excuse me, Can i help you?
CC: Don't worry, This Airplane is very safe. I'll give you candy and water.
PAX: Oh~thank you.
3. A woman feels nauseous.
Woman: Excuse me, now I'm very nauseous. Can you give me a medicine?
Woman: Yes. Thank you. hurry up please.
4. A woman was given the wrong meal.
PAX-Hey, this is not the meal thant i order.
CC- Oh, I'm so sorry for my mistake. I will change it quickly.
2012291060 박신영
ReplyDelete1. A man's meal is cold.
PAX: Hey, my meal is so cold.
CC: Oh, I'm sorry. I'll change the meal right now.
PAX: Thank you.
2. A child is afraid of flying.
Child: I'm very scared. I can't board a plane.
CC: Don't worry. I guarantee This plane is very safe.
I`ll prepare warm water and head phone.
Child: Thank you.
3. A woman feels nauseous.
CC: Are you ok?
Woman: No, i'm nauseous.
CC: Would you like to take medicine?
Woman: Yes. Thank you.
4. A woman was given the wrong meal.
PAX: Hey, This is not my order.
CC: Oh, I'm sorry. I'll chance your meal.
PAX: OK. hurry up.
CC: Excuse me, Here is your meal. I apologize that inconveneince.
PAX: Ok.
2012291032 강슬기 & 2012291034 박지은A
ReplyDelete1. A man's meal is cold.
PAX: Excuse me, my meal is cold.
Would you like to heat my meal?
CC: Oh, I'm sorry for the inconvenience.
I'll heat your meal right now.
PAX: Thank you.
CC: If you need more, please call me at anytime.
2. A child is afraid of flying.
CC: May I help you?
PAX: I'm very nervous. How can I do?
CC: Don't worry about it. The plane is safe.
All cabin crew received safety training.
You can go to your destination safely.
If you need more, please call me at anytime.
PAX: Ok, Thank you very much. I feel better than before.
3. A woman feels nauseous.
PAX: Oh, I feel nauseous.
CC: Oh, Are you okay?
PAX: No..If you have a medicine, please bring it to me.
CC: Ok, I'll give a medicine and a glass of warm water right now.
PAX: Thank you for your kindness.
4. A woman was given the wrong meal.
PAX: Hey, This is not my food. Please bring the food I ordered.
CC: Oh, I'm sorry very much. I'll check and change your meal right now.
PAX: Hurry up. I'm very hungry.
CC: Here it is. Enjoy your meal.
2012291042 B 박혜선
ReplyDelete1. A man's meal is cold.
PAX- Hey, this meal is too cold.
CC- Oh, I'm sorry sir. I will change your meal right now.
2. A child is afraid of flying.
CC- Excuse me. Can i help you?
PAX- Yes, i'm afraid of flying.
CC- Don't worry. Plane is very safe. I will bring toy and snack.
PAX- Thank you.
3. A woman feels nauseous.
CC- Excuse me, You look sick, May I help you?
PAX- Yes, I need your help. I'm very nauseous.
CC- Oh.. I'll bring plastic bag, wait a moment.
4. A woman was given the wrong meal.
PAX- Hey, This is not my order.
CC- Oh, I'm sorry. I'll change your meal right now.
PAX- Ok, thank you.
2012291067 A 권은영
ReplyDelete1. A man's meal is cold.
Man: Excuse me, my meal is very cold. please heat my food again! Would you like to change my meal?
CC: Oh,I'm so sorry. I'll change rignt now. hold on please.
Man: Okay.
2. A child is afraid of flying.
Child: I have never boarded plane. So I'm very nervous and scare.
CC: Don't worry. This plane is very safety! would you like something to drink? I think that you calm down batter than before.
Child: Yes thank you.
3. A woman feels nauseous.
CC : Do you have a probome?
Woman: Yes, I'm so nervous. I'm so scare.
CC: Don't worry about that. Plane is safe. Would you like to take medicine?
Woman: Yes. please give me warm water too.
CC: Okay.
4. A woman was given the wrong meal.
Woman: This food is not my order!
CC: Really? I'm so sorry. I'll check and change your meal right now.
Woman:Ok. hurry up please.I'm very hungry.
CC: Okay.I apologize for my mistake.I will be careful.
This comment has been removed by the author.
ReplyDelete2012291016 김 명조, 2012291064 박설화
ReplyDelete1. A man's meal is cold.
PAX: Excuse me, my meal is too cold to eat.
CC: Oh I'm sorry sir. I'll change the meal right now.
PAX: Okay.
CC: Anything else?
PAX: No thanks.
2. A child is afraid of flying.
PAX: I'm so scared. I'm afraid of flying.
CC: Don't worry~ Plane is very safe. would you like something to hot drink?
PAX: Sure, I want to drink cocoa.
CC: Okay, I'll bring it right now.
3. A woman feels nauseous.
CC: Is there a problem?
PAX: I feel sick.
CC : Would you like an airsickness bag?
PAX: Yes, please.
CC: Airsickness bag is at the seat basket inside. Anything else?
PAX: Yes, I'd like some cold water.
CC: Okay. I'll bring it.
4. A woman was given the wrong meal.
PAX: Excuse me!
CC: Yes, how may I help you?
PAX: You got the wrong meal!
CC: Oh! I'm sorry. Would you like to change different meal?
PAX: Okay, I want to fish meal.
CC: Yes, I'll bring them. Please wait a moment.
1. A man's meal is cold.
ReplyDeleteMan:Excuse me. My meal is too cold to eat.
Flight attendant:Oh, I'm sorry sir. I will change your meal right now.
2. A child is afraid of flying.
Child:I'm so scared to fly.
Flight attendant:Don't worry, This Airplane is very safe. I'll bring toy and snank.
3. A woman feels nauseous.
woman:Excuse me, I feels nauseous.
Flight attendant:Are you ok? Would you like to take some medicine or water?
4. A woman was given the wrong meal.
woman: Excuse me. That's not what I order
Flight attendant:Oh I'm sorry, I made a mistake. I'll change you meal right now.
2012291016 김 명조, 2012291064 박설화
ReplyDelete1. A man's meal is cold.
PAX: Excuse me, my meal is too cold to eat.
CC: Oh I'm sorry sir. I'll change the meal right now.
PAX: Okay.
CC: Anything else?
PAX: No thanks.
2. A child is afraid of flying.
PAX: I'm so scared. I'm afraid of flying.
CC: Don't worry~ Plane is very safe. would you like something to hot drink?
PAX: Sure, I want to drink cocoa.
CC: Okay, I'll bring it right now.
3. A woman feels nauseous.
CC: Is there a problem?
PAX: I feel sick.
CC : Would you like an airsickness bag?
PAX: Yes, please.
CC: Airsickness bag is at the seat basket inside. Anything else?
PAX: Yes, I'd like some cold water.
CC: Okay. I'll bring it.
4. A woman was given the wrong meal.
PAX: Excuse me!
CC: Yes, how may I help you?
PAX: You got the wrong meal!
CC: Oh! I'm sorry. Would you like to change different meal?
PAX: Okay, I want to fish meal.
CC: Yes, I'll bring them. Please wait a moment.
2012291037 김수민
ReplyDelete1.A man's meal is cold
M: Excuse me, my meal is cold. Would you like to change meal?
C: I'm sorry sir. I'll change the meal right now.
M: Thank you.
C: Thank you
2. A child is afraid of flying.
CC: Are you nervous?
child: yes.
CC: What's his name?
child: Julie
CC: The pretty name. Julie! This plane is very safety.
Do not be nervous.
child:Yes. thank you
3.A woman feels nauseous.
W: Excuse me, now I'm very sick and nauseous.
C: Are you ok?, Please wait a moment ! medicine I will bring.
W: thank you.
C: thank you.
4.A woman was given the wrong meal.
Woman:This meal is not my order. Please check my order.
CC:Oops!! I'm so sorry
Woman: All right~ I'll change meal right now.
CC: OK!
Woman: thank you
1. A man's meal is cold.
ReplyDeletePax-OMG~ Hey cabin! This meal is too cold. What's wrong with you?
CC-Oh, I'm sorry sir. Would you like to change something else?
Pax-Okay, Hurry up please.
2.A child is afraid of flying.
CC-Oh, you look so tense. May I help you?
Pax-Yes, I'm very nervous.
CC-Don't worry. This plane is very safe. Can you play with me, right now? Follow me! I could show you cabin.
Pax-Wow! Thank you so much.
3. A woman feels nauseous.
CC-Excuse me, You look so unconfortable. Are you ok?
Pax-I'm so nanuseous. Give me a plasticbag.
CC-Oh, wait a minute. I'll take a plasticbag and medicine.
Pax-Thank you.
4. A woman was given the wrong meal.
Pax-Are you kidding me? I'm not order this meal!
CC-Oh, I'm so sorry ma'am. I have make a mistake. I'll change your original meal right now.
Pax-Okay. Next time, you should do it correctly.
2012291011 윤혜영
ReplyDelete1. A man's meal is cold.
PAX : Hey, This meal is very cold.
CC : Oh! sorry sir, I will change your meal right away.
PAX : Okay.
2. A child is afraid of flying.
Child : I'm very scared.
CC : Don't worry. Plane is very safe,I'll bring some candy.
Child :Really? Thank you.
3.A woman feels nauseous.
CC : Excuse me, You look sick,Are you OK?
PAX : NO, I'm very nauseous.
CC : Could I give you a medicine?
PAX : Yes please.
CC : here you are.
4. A woman was given the wrong meal.
PAX : Excuse me, this meal is not my order.
CC : I'm sorry. I'll change your meal right now.
PAX : Okay.
1. A man's meal is cold.
ReplyDeleteM:Excuse me. My meal is too cold to eat.
C:Oh.. I'm really sorry sir. I will change your meal right now.
2. A child is afraid of flying.
Child:I'm so scared to fly.
C:Don't worry, This Airplane is very safe. Do you like a chocolate? I'll bring toy and chocolate.
3. A woman feels nauseous.
w:Excuse me, I feels nauseous.
C:Are you ok? Would you like to take some medicine or water?
4. A woman was given the wrong meal.
w: Excuse me. That's not what I order
C: Oh.. I'm really sorry sir, I made a mistake. I'll change you meal right now.
2012291044 임다민
ReplyDelete1. A man`s meal is cold.
PAX: Hey, This meal is cold.
CC:Oh, I`m sorry sir. May I change your meal new one?
PAX: Ok, hurry up please. Thank you.
2.A child I afraid of flying.
CC: Excuse me, are you ok?
You look so nervous! What`s the matter?
PAX: yes.. I`m very nervous because I afraid of flying.
CC: Oh, You first time on flight? I hold your hand.
This plane is very safe. I`ll bring some candy to you.
PAX:Thank you
3.A woman feels nauseous.
CC: Excuse me, Are you ok? You look sick, May I help you?
PAX: Yes, I need your help. I`m very nauseous.
CC:Oh... I`ll bring medicine and water, Wait a moment.
PAX:Thank you.
4. A woman was given the wrong order.
PAX: Excuse me, This is not my order.
CC: Oh, I`m sorry. I`ll check and chance your meal.
PAX: Ok.
2012291057홍유나
ReplyDelete1. A man's meal is cold
PP: Excuse me, my meal is very cold.
CC: I'm sorry I'll give you heating meal quickly.
2. A child is afraid of flying
CC: Excuse me, are you ok?
PAX: No.. I'm very scared.. because it's first time to take an airplane.
CC: Don't worry ma'am. An airplane is the most safest among the means of transportaion and we try so that a passenger can go safely to a destination.
PAX: I listen to that word. I'm relieved! Thank you
3. A woman feels nauseous
PAX: Hey! Hey...!
CC: Yes. sir! What is the problem?
PAX: I'm very nauseous..
CC: Would you give me some hot water and medicine?
PAX: Yes. hurry up please!
4. A woman was given the wrong meal
PAX: Excuse me, This meal is not my order.
CC: Oh, I'm sorry! May I change your meal?
PAX: Yes. I want to chicken meal
CC: Here is your new meal. I apologize for inconvenience
2012291009 김수영
ReplyDelete1. A man's meal is cold
PAX: Excuse me, my meal is very cold.
CC: Oh, I'm sorry I'll give you heating meal now.
PAX: Thank you.
2. A child is afraid of flying
CC: Excuse me, are you ok?
PAX: No. I'm very scared. because it's first time to take an airplane.
CC: Don't worry.This plane is very safe.Would you drink a water?
PAX: yes, please.
CC: Okay, wait a moment please.
3. A woman feels nauseous
PAX: Hey! Hey...!
CC: Yes. sir! can i help you?
PAX: I'm very nauseous.
CC: Would you give me some hot water and medicine?
PAX: Yes, hot water please.
4. A woman was given the wrong meal
PAX: Hey, This is not my order!
CC: Oh, I'm so sorry..! can I change your meal?
PAX: Yes. I want to beef. hurry up please.
CC: yes, ma'am. so sorry.
1.
ReplyDeleteMAN: Excuse me, this meal is cold.
CC: I'm sorry, sir. Can I heat your food, right now?
MAN: Yes, here it is.
2.
CC: Are you okay?
CHILD: No, I'm scared..
CC: Don't worry. This plane is very safe. Why don't you grap my hand?
CHILD: Thank you...
3.
WOMAN: Help me....
CC: Oh, Are you okay?
WOMAN: No, I'm nauseous..
CC: Can I bring a plastice bag and glass of water?
WOMAN: Yes. hurry up.
CC: Okay. Hold on for just a moment.
4.
WOMAN: This meal was not my order.
CC: I'm sorry. I will check your order. (After a while...)
You ordered vegetarian food, right?
WOMAN: Yes.
CC: I am sorry. Here is your meal. I hope you enjoy your meal.
2012291079 박민지
ReplyDelete1. A man's meal is cool.
Man: Excuse me, my meal is very cold.
please heat my food again.
CC: Oh, I'm so sorry. I'll give you heating meal right now. hold on please.
2. A child is afraid of flying.
CC: Hi! are you okay?
Child: Excuse me, I'm so scare in the plane.
CC: Don't worry.
This plane is very safety.
Would you like something to drink?
Child: Yes!! I like cola.
3. A woman feels nauseous.
Woman: Excuse me, now I'm very sick and nauseous.
CC: How can I help you?
Woman: Can you give me a medicine?
CC: Oh, are you ok?
I'll give you it right now! Would you need anything else?
Woman: I need some hot water please.
4. A woman was given the wrong meal.
Woman: This food is not my order!
CC: Really?? I'm so sorry.
I'll check and change it right away.
Woman: Ok. hurry up please. I'm very hungry.
CC: yes, ma'am. I'm so sorry.
2012291052 한슬기
ReplyDelete1. A man's meal is cold.
Man - this meal is too cold.
CC - I'm sorry Would you like me to warm it up for you?
Man - yes, thank you
CC - sir, Here you are would you like anything else?
Man - No thank you.
2. A child is afraid of flying.
Child - I'm afraid..
CC - How about play with this toy?
Child - It's great!!!
CC - Would you like candy?
Child - Yes, thank you~
3. A woman feels nauseous.
CC - Is there something inconveniencing you?
Woman - yes I am so nervous that my mouth is drying up
CC - Oh! You should worry! relax and would you like to try eat cold water?
Woman - okay thank you so much.
CC - I'll be right back... here you are
Woman - I don't feel so bad now
4. A woman was given the wrong meal.
Woman - This is not what I ordered
CC - Oh I'm so sorry I'll return shortly with your food
Woman - Okay
CC - Here's your order ma'am. Again, we are sorry about the inconvenience
Woman - That's OK
2012291041 A 정유림
ReplyDelete1. man's meal is cold
PAX - cabin crew! my meal is very cold!!
CC - oh! i'm sorry i will change your meal now
2. A child is afraid of flying.
Child - cabin crew I am scared.
CC - Oh, it'okay this plane is very safe. Child - Thank you. I feel better than before.
3. A woman feels nauseous.
CC - Are you okay? do you have a probome?
PAX - I`m very nauseous...
CC - Oh, Could you need a plastic bag and medicine?
PAX - Plastic bag please,
CC - Ok. I`ll prepare it.
PAX - Thank you!
4.A woman was given the wrong meal.
PAX - Hey. This is not my order.
CC - Oh i'm sorry, I'll change your meal right away.
PAX - ok.
2012291024 정다솜
ReplyDelete1. A man's meal is cold
PAX : Excuse me. My meal is very cold
CC : I' sorry, sir
I'll give you hot meal right now.
PAX : OK
2. A child is afraid of flying
PAX : Excuse me. I' m so scare
CC : Don't worry. This plane is very safety
Would you like something to warm water.
PAX : Thank you.
3. Awoman feels nauseous.
CC : Oh! Are you ok?
PAX : I'm so scare and nauseous.
CC : Don't worry. This plane is safe!
PAX : Ok....I believe you..
4. A woman was given the worng meal
PAX : Excuse me. This is not my meal
CC : Oh! I'm so sorry. I'll change your meal right now.
PAX : Ok
2012291084 박지은
ReplyDelete1. Man's meal is cold.
cc: Can I help you?
man: My meal is cold. please heat up my food.
cc: yes. hold on please.
man: ok
cc: Here you are.
2.A child I afraid of flying.
CC: Excuse me, are you ok?
You look so nervous! What`s the matter?
PAX: yes.. I`m very nervous because I afraid of flying.
CC: Oh, You first time on flight? I hold your hand.
This plane is very safe. I`ll bring some candy to you.
PAX:Thank you
3. A woman feels nauseous.
Woman: Excuse me, Help me please.
CC: Oh! Are you ok? You look pale.
I will bring some medicines quickly.
Woman: Thank you very much.
4. Woman: This food is not my order.
CC: I'm sorry. I will change you meal right now.
Woman: Ok. Thank you.
2011291023 A 권도경
ReplyDelete1. A man's meal is cold.
PAX : This meal is very cold. I can't eat cold thing because of my toothache..
CC : Oh,I'm sorry about that. I fully understand you. Would you like change meal?
PAX : Yes please.
CC : Okay sir. Any thing else?
PAX : It's ok.
2. A child is afraid of flying.
CC : Excuse me. Can I help you? you look nervous!
PAX (child) : I want go out in this place It's too scared and noisy....
CC : It's okay passenger. If you want, I will give you a earplug and our airplane is very very safety.!
PAX (child): Oh...I believe you..It's okay right?
CC : Yes~! Don't worry anymore and I will prepare thing!^^
3. A woman feels nauseous.
PAX : Excuse me, I feel some nauseous.....
CC : Would you like to take some medicine?
PAX : No..just warm water please.
CC : Oh..okay If you want some medicine please call me. I give warm blanket and warm water.
PAX : Thank you. Your so kind.
4. A woman was given the wrong meal.
CC : Excuse me sir, May I help you?
PAX : This meal isn't my order. What's wrong about that.!!
CC : Oh, I'm very sorry for that... I'll change your meal right now.
CC: Here is your meal.
PAX : Okay.
1.A man's meal is cold.
ReplyDeletePAX: This food is cold.
CC:Oh, really? I'm sorry about that. I'll change your food.
PAX: Ok, Thanks.
2. A child is afraid of flying.
CC:Can I help you? You look so scary.
Child: I'm scared of this space. I want to go out.
CC: It's okay, This airplane is very safe. Do you like toy?
Child: Yes, I like it.
CC: So,, I will bring a toy for you.
3. A woman feels nauseous.
CC: Oh, passenger. Do you have any inconvenience?
PAX: I have a headache and I feel so nauseous.
CC: Do you have a headache?
PAX: Yes..
CC: I'll bring a medicine and cold water.
PAX: Thank you.
4.A woman was given the wrong meal.
CC: Excuse me, May I help you?
PAX: This is not my food. Can you change it?
CC: Oh,I'm sorry about that. I'll change your food right now.
PAX: Thank you.